PlayerCarePro

Introducing the revolutionary new way to benchmark your Player Care provision and improve standards at every level of your club.

 
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My team and I have loved using PlayerCarePro - it’s given us so many ideas on where we can improve - as well as confirming what we already do well. It’s motivated the team here to look how they can improve all the different areas surrounding Player Care and is already an invaluable tool for us here at AC Milan.
— Lorenzo Libutti, Director of Player Care and Commercial Football Operations at AC Milan

Access unprecedented data-driven comparisons and find out exactly how your Player Care provision compares to other clubs with PlayerCarePro, the ground-breaking new Player Care software tool from The Player Care Group.

By registering for PlayerCarePro, you’ll instantly join some of the world’s biggest football clubs unlocking the ground-breaking knowledge they need to advance to the next level.

You can instantly benchmark your club’s Player Care performance across 24 topics and receive direct comparisons to clubs operating at a similar level.

For extra reassurance, quarterly consulting support from our exclusive team of Player Care experts comes as standard. Or upgrade to an unlimited consulting package if you want to transform your provision even faster.

Built with unrivalled expertise and knowledge from Player Care staff operating at the top of the professional game, PlayerCarePro helps ensure your professional club is performing at its best – whatever your footballing level.

Trusted By

…and many more!

Equip your Player Care staff with the tools they need to analyse themselves against clubs from around the world.

As a revolutionary new self-reflective tool, PlayerCarePro enables you to internally assess on a six-point scale more than 170 Player Care metrics within your club.

All metrics and subsequent recommendations have been peer-reviewed by staff from some of the biggest clubs and sports in the world – so you can guarantee you’re receiving the best possible advice and guidance.

Sign up for PlayerCarePro today and you can immediately:

  • Explore and analyse your Player Care offering against 170+ metrics
  • Benchmark your Player Care provision against similar clubs – in complete privacy
  • Learn exactly what you need to enable your team to reach the highest levels of professional Player Care
  • Identify any specific areas that need extra staffing, budgeting or consulting support to lift them to your ideal level
  • See how you compare against clubs of a similar size
  • Access document templates, new ideas and how-to guides which you can adapt to your club
  • Be at the cutting edge of Player Care as we update our standards for each season
Using PlayerCarePro has been great as it allows us to not only get ideas, but to continue to show to others within the club internally the positive impact the Player Care department is having.

I’ve got a lot of ideas from this software on where we can improve going forward and we’ve thoroughly enjoyed using the platform too!
— Pablo Uribe, Head of Player Care, Nottingham Forest

What’s covered in PlayerCarePro?

  • Player recruitment

  • Pre-signing

  • Player onboarding

  • Ongoing (day-to-day)

  • Player offboarding

  • Loans

  • Injuries

  • Academy integration

  • Family engagement

  • Team ops

  • Match days

  • Team scheduling and organisation

  • Player Care team management

  • Admin

  • Supplier management

  • Crisis management

  • Player development

  • Player education

  • Welfare support

  • Safeguarding

  • Appearances

  • Fan mail and engagement

  • Signed items

  • Perception

Your annual PlayerCarePro subscription provides high quality, independent guidance and reassurance on your journey to creating a Player Care team that excels at what it does.

You’ll have ongoing access to critical document templates that allow you to implement process quickly and easily into everything you do.

As you complete your assessment of the 170+ Player Care metrics, you’ll also receive benchmark reports that give you the ability to see if what you do is appropriate for a club your size. Other areas on which you could focus are also be identified.

You can also join monthly themed group discussions, where you can meet with your industry peers to share invaluable best practice, knowledge, and community support.

PlayerCarePro represents the next generation of Player Care audits. It is a genuine game-changer in helping to advance your club’s off-field performance and there is simply nothing else comparable in world football today. 

our consulting team INCLUdE:

Hugo Scheckter - Founder & MD, Ex Brentford FC, West Ham & Southampton FC

Hugo Scheckter

Founder & Managing Director of The Player Care Group. Former Head of Player Care Brentford FC, West Ham & Southampton FC

Alex Bitaine

Former Director of Player Care at Angel City FC, San Jose Earthquakes & athlete

Ben Hawkins

Head Coach at Williams Racing Esports, Former Head of Player Care at Swindon Town

Dr Ceri Bowley

Former 1st Team Coach at Rangers FC & Head of Coaching at City Football Group


Ian Reeves

Head of Psychological  Wellbeing at South Sydney Rabbitohs, formerly at the Gaelic Players Association

Jon Wolf

Former Player Development Manager at the NBA

Jonathan Reid

Player Care at International Tennis Federation, former Player Care Officer at Watford FC

Seni Majekodunmi

Right to Dream, Former England Men’s Senior Team Manager & Head of NFL Academy UK

…and many more! Please contact us for full list, including those who are not publicly available.

It’s been really interesting for us at Real Valladolid using PlayerCarePro, especially since Player Care isn’t a primary focus for many clubs in Spain. However, here at our club, we’ve already established this position and the platform not only outlines what ‘world-class’ Player Care is but also offers practical steps we can implement. It’s been a valuable experience for our club
— Rafael Antoniutti, Player Care Manager, Real Valladolid

Frequently Asked Questions

  • If you work in a professional sports environment, especially professional football, then PlayerCarePro is an essential tool to accelerate self-reflection and growth. We recommend PlayerCarePro to every Player Care department operating in professional football today.

  • PlayerCarePro assesses your Player Care provision across 170+ metrics, each peer-reviewed by the best operators in world sport. It identifies what you do well, what you could improve – and gives specific suggestions on how to make those improvements. Even the very best performing Player Care departments are likely to find outstanding value in PlayerCarePro.

  • Each PlayerCarePro subscription lasts for the current football season, running July to June. You will be billed annually in advance.

  • PlayerCarePro includes suggestions for improvement across 170+ Player Care metrics. It also includes document templates to allow you to quickly build Player Care processes, and benchmarking reports that enable you to see exactly how your provision compares to similar clubs in world football. PlayerCarePro provides the data you need to demonstrate and quantify the good work you’re already doing, and the identify the precise areas in which further resources or effort are needed.

    As you progress, you will also have access to our exclusive network of Player Care consultants for quarterly check-ins. For an extra fee, unlimited consulting support is also available.

    All PlayerCarePro subscribers are also able to join our monthly knowledge-sharing calls.

  • No. Once you’ve signed up, you’re able to access all our metrics and documents so refunds will not be offered.